customer reviews

I went to Brittany after having a bad haircut and she fixed it right up! Brittany's attention to detail was amazing and she kept checking in with me to ensure that I liked the cut. She really did an amazing job and I cannot recommend her enough.

I can’t speak highly enough of Jazmen and this salon in general! I booked a last minute new client appt with Jazmen after receiving a terrible haircut from another salon. I was nervous and reassured almost immediately. Jazmen also was so attentive and allowed me to fully explain what exactly I wanted while also answering all my questions. I left the salon feeling confident again and will only be going to this salon moving forward. Highly recommend!!

Jazmen did an amazing job coloring & trimming my hair :-)

I booked Bailey for a long haircut. The salon itself was clean and relaxing. The music wasn't too loud, and everything was well organized. Bailey was professional, friendly and took my hair needs and hair goals into account. I have curly hair, and we emphasized maintaining the length and texture of my hair. My hair looks excellent and I would definitely book Bailey again!

Amazing as always been coming here for 7 years monthly🏆🙌 Jacki is the best in the Biz!! Thank you

I was very pleased with Gia's attention to details and addressing the proper solutions to repairing my damaged hair. Because of Gia’s expertise my hair has grown tremendously and is much healthier!! It was well worth my 2 hour drive to reconnect with the most professional and knowledgeable stylist I've ever met. ALL FIVE STARS FOR GIA ACROSS THE BOARD!

Thanks Danielle! Wish I didn’t live so far!

They go above and beyond! I love my hair

I cut my hair last year at Phia salon, I was really happy with my new haircut!! Thanks Phia

So sweet and attentive! Gave me a beautiful haircut and I totally trust her

Gia and Carmela Beautiful person, and she made me very happy when she finished my style.

Highly appreciated Brittany’s curly hair expertise and eye for balance. She was great!

Always have a good experience when here!

4ish-year update: Phia salon's staff are always friendly and knowledgeable. Jacki is the only hairstylist I've been going to in Columbus and don't plan on going anywhere else 😄 2-year update: I have been seeing Jacki every 2 months for almost 2 years now! We've reached my hair goals so far and now just letting it grow ✨️. Regular K18 treatments and changing up my cleanse/conditioning products has fixed scalp issues and helped my hair become thicker/fuller. Phia is always getting in new wonderful products(some of which I have at home now). Edit: Still highly recommend going to Phia Salons! Did you know? They are eco-friendly recycling nearly everything from cut hair to foil! Went back to see Jacki again (who got promoted recently!) and had a wonderful session. Since I'm still getting used to the daily natural hair fall after ridding 3.5yr dreadlocks, decided to go shorter. Jacki and I discussed in length about hair goals coming up with a great plan. She helps a ton with recommending the right type of hair products to use, especially while I want to work on enhancing my natural curl/wave. We did partial highlight with extra toning to get the lavender look(see in photo) Been living in Columbus for over a year now, had never been to High St until today. Had dreadlocks for about 3.5 years and decided it was time to brush them out. One of the attached photos is what hair I had left from the 'mohawk' style I had going on. Phia salon came highly rated on one of those "top 10's" for Columbus. Was very lucky to have Jacki with an opening today because I don't know how long I would've procrastinated getting my hair cut! Jacki was great with asking plenty of questions, getting my ideas and ultimately decided to keep some length. She gave good advice on products and styling for my low maintenance get up and go lifestyle. I highly recommend trying Phia or it's sister salons. Keep in mind they go over everything in detail and start an ongoing profile with notes, have you sign an agreement as what is detailed or the opportunity to end the session before you start. This is great for those who want to make a big hair decision but feel unsure and want more time to think about it.

Jacki is always calm, knowledgeable and friendly. I love taking her hair advice and always leave feeling refreshed!

Jacki was very kind and did an amazing job with my haircut. She has clearly mastered her craft. She listened to every concern I had, and brought the style that I envisioned to life. I felt refreshed and was so happy with my end result- I will be going back to her for future maintenance!

Destiny is absolutely amazing. Her personality and spirit is award-winning. I would go every weekend if I could!

I had such an amazing experience at the Phia salon! I called expecting to be placed on a waitlist or told the next available appointment would be months away, but they were able to get me in that very same evening. As a first-time client, I was already impressed before I even walked through the door. From scheduling my appointment to being greeted when I arrived, everyone was so warm, welcoming, and friendly. Brittany took the time to really listen to what I wanted. I came in as a postpartum mom looking for a fresh new look, and I showed her a few inspiration photos. She was attentive, kind, and checked in with me throughout the haircut to make sure I was comfortable with the length every step of the way. I never felt rushed, and I truly felt like she cared about making sure I loved my haircut. I left feeling confident, refreshed, and like a brand-new woman. I have received many compliments on my hair so far. I couldn’t be happier with my experience and will definitely be coming back. Highly recommend this salon to anyone looking for a welcoming atmosphere and a stylist who genuinely listens!

Jacki is a gem and all the girls work so well together with how they support each other. I have loved my experience with everyone I’ve encountered in the 2+ years I’ve been going to Phia and I always love my hair!!!

Carmela was absolutely FABULOUS. She has an incredible wealth of knowledge about hair and helped me realize that I had hard water that was impacting my hair integrity. She did a hard water treatment and gave me a beautiful full highlight for my hair, I will definitely be returning.